WhatsApp-first AI chat agent

AI Smith Agent
Your AI employee

Reply faster. Qualify buyers. Book more jobs.

AI Smith replies to customer messages 24/7, qualifies leads, books appointments, and hands off to your team across WhatsApp, Instagram, Facebook, Telegram, and web chat.

24/7 AI employee
Built for Malaysian SMEs
Your data stays yours
9:41
MS

My Salon

Business Account

Today
Hi, I’m looking for a haircut and color. How much is it? 10:42 AM

AI Smith

Hi! We have a few color options that might suit you.

May I know your preferred budget range?
• Below RM150
• RM150 - RM300
• Above RM300
10:43 AM ✓✓
RM200 - RM300 10:43 AM

AI Smith

Great choice. I have some available slots this week.
• Fri, 10 May - 2:00 PM
• Sat, 11 May - 11:00 AM
• Sat, 11 May - 3:00 PM
10:44 AM ✓✓
Message

Lead qualification

Hot lead
Score92 / 100
BudgetRM200 - RM300
TimelineThis week
ServiceHaircut + Color
SourceWhatsApp

Performance overview

Last 30 days

Conversations

1,248↑ 18%

Hot leads

186↑ 24%

Bookings

57↑ 31%

Avg response

0.8s

Excellent

Conversation flow

Received

10:42 AM

AI

AI replied

10:43 AM

Qualified

10:44 AM

Booked

10:45 AM

Human handoff

10:50 AM

Channel coverage

WhatsApp

Connected

Instagram

Connected

Facebook

Connected

Telegram

Connected

•••

Web chat

Ready

Knowledge base

79 articles
Services & Pricing 42
Opening Hours 1
FAQs 28
Policies 8

WhatsApp inbox (Live)

View all →
S Sarah Lim
Do you have weekend slots? AI replied 2
A Ahmad Faiz
Price for deep cleaning service? New 1
N Nur Aisyah
Can I reschedule my appt? Human handoff 3

24/7

AI replies, every time

5+

Channels in one inbox

0.8s

Avg response time

92%

Lead qualification accuracy

3x

More bookings, less effort

Features

Everything you need to turn conversations into customers

AI that knows your business

Train AI Smith on your services, pricing, tone, operating hours, and rules.

Qualify the right leads

Ask smart questions, score intent, and prioritize hot leads for your team.

Book and follow up

Capture details, recommend slots, confirm bookings, and send reminders.

Human handoff

Complex cases route to your team with full chat context and lead notes.

Clear growth analytics

Track conversations, lead quality, bookings, and team performance in one dashboard.

How it works

AI handles the repeat work. Your team handles the close.

Connect the channels customers already use, load your business knowledge, test realistic scenarios, and launch with handoff rules ready.

01

Customer asks

A WhatsApp, Instagram, Facebook, Telegram, or web chat enquiry arrives.

02

AI replies

AI Smith answers from your business knowledge base and keeps the lead moving.

03

Lead is qualified

Budget, timing, service need, and urgency are scored automatically.

04

Booked or handed off

Simple jobs get booked. Sensitive cases go to your team with context.

Pricing

Start with the channels that lose you leads.

Pricing is scoped after we understand your channel count, lead volume, knowledge base, and handoff rules.

Starter

For one primary chat channel and a simple FAQ or service menu.

Talk to us

Growth

For multi-channel lead capture, qualification rules, and booking support.

Talk to us

Scale

For higher-volume teams that need reporting, integrations, and stricter handoff controls.

Talk to us

Start your demo

Want to see what AI Smith could catch for your business?

Tell us about your business. We will reach out within 24 hours and show where your current customer conversations are leaking leads.

+60

We'll email a receipt and confirm your demo slot within 24 hours.